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Merrick offers a full range of support
services to help ensure that you get your work done.
For Maintenance Services,
Merrick's customer support staff
is available to answer your questions regarding the
applications' features and capabilities by contacting
them at:
713-355-6800
or 800-842-8389 or 
For System
Support Services, Merrick's consulting
staff is available, with either remote or on-site
assistance, to help on any of your projects. Consulting
services provided by Merrick include:
Data Conversion.
Merrick's staff can assist customers in converting data
from Customer's existing systems and files and populating
the Merrick's Software. This is also useful as new properties
are acquired. Merrick's staff has the oil & gas
production and engineering industry experience to expedite
the data conversion process.
System Integration.
Merrick's staff can assist customers design, program
and implement the programs and program modifications
required to interface Merrick's Software with customer's
other systems (third party and in-house systems). Merrick's
technical staff is extremely qualified with computer
science and electrical engineering degrees and years
of programming experience. We specialize in Sybase,
Oracle and Microsoft databases, and PowerBuilder, Visual
Basic and C programming. Merrick is also a recognized
leader in mobile technology applications for the energy
industry.
Training
and Field Rollout. Merrick's staff can train
customers in Merrick's software usage as well as industry
practices. Merrick, known for its regulatory expertise,
has periodically given seminars in regulatory compliance
and can provide classes in production allocation and
measurement to office and field personnel.
Custom Programming.
Merrick's staff can assist customers design, program,
and implement new programs, modifications, and enhancements
as required. Merrick's technical staff is extremely
qualified with computer science and engineering degrees
and years of programming experience. We specialize in
Sybase, Oracle and Microsoft databases, and PowerBuilder,
Visual Basic and C programming. Merrick is also a recognized
leader in mobile technology applications for the energy
industry.
Contract
Services are also available to support your staff
in meeting allocation set-up needs, assisting with regulatory
filings or other temporary support needs.
To discuss Merrick's full range of
consulting services and how Merrick can assist you,
call 713-579-3413 or
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